Refund policy
Last updated: September 5, 2026
Thank you for purchasing from Nneoma Richard.
Because our products are digital downloads, all purchases are generally final and non-refundable once the digital product has been delivered or accessed.
Digital Products
Our primary product, How to Get What You Deserve From Men Without Feeling Guilty, is a digital PDF eBook.
Because digital products cannot be physically returned, we do not normally accept returns or provide refunds after the product has been delivered.
When We May Offer a Refund
We understand that genuine problems can happen. If you experience a technical issue that prevents you from receiving or accessing your purchase, please contact us and we'll do our best to resolve the problem.
Depending on the circumstances, we may provide:
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Assistance accessing your purchase
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A replacement download or copy
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Another reasonable solution
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A refund where appropriate
Refund requests should be made as soon as possible after the purchase.
Incorrect Email Address
Please make sure you enter the correct email address when completing your purchase.
If you entered an incorrect email address and have not received your purchase, contact us with your order details. We'll do our best to help you receive your purchase.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us. We may review the transaction and provide an appropriate resolution.
How to Contact Us
For questions about an order, refund request or access issue, contact:
Nneoma Richard
Email: support@nneomarichard.com
Please include the email address used for your purchase and your order information so we can assist you more quickly.
We reserve the right to review refund requests individually and to update this policy when necessary.